AUDACIEUSE LIMITED
9/F, Suite 901 Hing Yip Commercial Centre
272-284 Des Voeux Road
Central, Hong Kong Island,
Hong Kong Special Administrative Region
Contact number: +852 5533 0245
A member of the Audacieuse group of companies www.audacieuse.hk.
Unless otherwise specified by us in writing, the T&C shall be deemed the sole effective sales contract ("Contract") between you and us regarding the purchase of the Product. The T&C are very important both for you and for us, as they are legally binding and protect your rights as a valuable customer and our rights as a business. Therefore, you hereby confirm that before purchasing a product, you have carefully read and unconditionally accepted the T&C. Your purchase of a product through the website shall be deemed your unconditional consent to comply with the T&C and Privacy Policy. If you do not agree with all the terms in the T&C and Privacy Policy, please do not purchase the Product through the website.
By accepting the T&C, you agree that:
❊ You will use the website lawfully for inquiries or purchases.
❊ You will not make any speculative, false, or fraudulent orders. If we can reasonably believe such an order has been made, we have the right to cancel the order and inform the relevant authorities.
❊ You agree to provide us with correct and accurate email, postal, and/or other contact information and agree to be contacted using these contact details (see Privacy Policy).
❊ If you do not provide us with all the necessary information, we may not be able to fulfill your order.
You warrant that you have reached the age required by Hong Kong SAR law to enter into a binding contract and are fully responsible for the accuracy of all information contained in your order. You hereby confirm that before purchasing any product through the website, we have informed you and drawn your attention, and you have carefully read and fully understood the relevant information about the products you are purchasing, including, but not limited to, quantity, quality, price, usage, duration and method of performance, safety warnings and risk warnings, return and exchange policy, after-sales service, and civil liability.
We can ship to almost anywhere in the world, except some countries due to local laws. For example, cosmetics cannot be shipped to Mexico or Turkey. In such cases, the checkout process will be restricted. Please contact our customer service for more details and to explore custom delivery options if you must have the package delivered to these destinations, accepting local customs regulations and delivery costs. Alternatively, you can provide another delivery address in a different country where we can deliver smoothly.
To purchase products, you must register an account on the website. The registration process requires providing accurate and complete information. Once registered, you can proceed with purchasing products. You cannot purchase products as a guest.
Once your order has been successfully submitted, a contract of sale for the product ("Contract") will be concluded between you and us. However, you must make the payment within the required period specified by us; otherwise, your order will be automatically canceled. Upon successful payment, you will receive an email from us confirming that we have received your order ("Order Confirmation"). After your order has been shipped, you will receive an email confirming the dispatch of the goods ("Dispatch Confirmation"), and an electronic receipt of your order will be included in our email.
26.1 Overview
To access certain features of our website, including making purchases, users are required to create an account. This section outlines the process for account registration, detailing each step to ensure clarity and compliance.
26.2 Registration Steps
1. Select Your Language
- Begin the registration process by selecting your preferred language from the options available. This selection will guide the subsequent registration steps in your chosen language.
2. Register Your Email
- Enter a valid email address. You will receive a 4-digit One-Time Password (OTP) code to this email, which you must enter to verify your address. If the OTP email is not received, check your spam folder or ensure your email was entered correctly.
3. Select Your Country and Phone Number
- Choose your delivery country and provide a phone number associated with that country. Some countries may require phone number validation via a 4-digit OTP sent via SMS.
4. Select Your Currency
- Indicate your preferred currency for transactions. Note that transactions are currently processed in USD currency, and payments are collected through a provider recognized worldwide for its safety and compliance with local laws. Please be aware that specific conditions or limitations may apply when using these payment collection services.
5. Provide Personal Information
- Enter your personal details, including title, first name, and last name, or title, first name, father's name, and last name depending on your country's norms. Set a secure password, which must be between 6 and 10 characters and include at least one letter, one number, and one special character. Reconfirm your password.
6. Social Information
- Provide your social contact information to facilitate efficient communication with customer service. By default, the phone number you registered will be used as your WhatsApp contact, but this can be updated if necessary.
7. Default Delivery Address
- Register your primary delivery address. Additional addresses can be added post-registration. If your postal code is recognized in our system, you can select it from a dropdown menu to autofill city and region details. If not, manually enter the full address. Additionally, select your time zone and indicate whether your region observes daylight saving time.
8. Accept Terms and Conditions
- Review and accept the Terms and Conditions and Privacy Policy, which include permissions for processing your personal data and using necessary cookies to enhance site navigation and security.
26.3 Completion
Upon successful completion of these steps, your account will be created, allowing you to log in and access the website's full features.
26.4 Post-Registration Access
To make a purchase, log into your account. Use your registered email and password, and enter the code sent to your email upon login if required. You may opt to remain logged in for convenience, though periodic re-logins will be required for security purposes.
26.5 Password Management
If you forget your password, follow the provided steps to reset it. Note that for security, you cannot reuse any of your last three passwords.
26.6 Account Information Updates
Post-registration, you can edit your account information, including personal details, contact information, and delivery addresses, via the account settings section on the website.
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